Terms of Use

1. About these terms

Remote LegalOps, LLC ("RLO," "we," or "us") provides this website to describe our legal-operations and litigation-support services. These terms explain permitted website use and how to approach an engagement with RLO.

This website is informational. It does not itself create a service agreement, reserve support capacity, or establish a duty to act on a matter. A written engagement agreement or work authorization governs any services RLO accepts. If these website terms conflict with that agreement, the agreement controls the engagement.

2. RLO’s role

RLO is not a law firm and does not provide legal advice or legal representation. Paralegal and litigation-support work is performed under the direction and supervision of an attorney. RLO does not act as a substitute for counsel.

The supervising attorney retains legal strategy, substantive judgment, and final approval, including responsibility for verifying deadlines, filings, service, and advice to the attorney’s client. Website content does not provide advice for a particular matter.

3. Inquiries & engagements

An email, telephone call, or request for assistance does not confirm that RLO has accepted an assignment. Services begin only after RLO accepts the work and the parties agree in writing to the applicable scope and engagement terms.

Initial discussions address fit, availability, conflicts, requested timing, and the proposed work. An inquiry does not extend a court deadline or require RLO to monitor, preserve, or act on a matter. Obtain express confirmation before relying on RLO to handle an assignment.

4. Scope, fees & outside services

Deliverables, responsibilities, pricing, payment arrangements, review dates, included revisions, and any cancellation or refund provisions are established in the written engagement documents. Website service descriptions do not promise unlimited work, a particular turnaround, or a specific result.

Recurring support, reserved capacity, expedited work, and expanded assignments require agreement and are subject to availability. Outside providers, authority to instruct them, and third-party charges are addressed separately. Vendor coordination does not automatically include vendor services or consolidated billing.

5. Communications & materials

Please do not email confidential documents or detailed case information before RLO confirms conflicts and a secure transfer method. Keep an initial inquiry to general information about the support needed and the requested timing.

Before sharing records, confirm that you are authorized to provide them and follow the agreed transfer instructions. Ordinary email is not a guarantee of secure transmission. Confidentiality, access, document handling, and retention for an accepted engagement are addressed through the applicable agreement and working arrangements.

Using this website or contacting RLO does not create an attorney-client relationship with RLO. Nothing on this page asks you to waive any privilege or confidentiality protection that otherwise applies.

6. Website content & ownership

Website text, branding, graphics, and other materials belong to RLO or their respective owners. You may view and print pages for your own evaluation of RLO’s services and share links to the website. Please retain any ownership notices.

Other copying, republication, commercial redistribution, or use of RLO’s name or logo requires permission unless applicable law permits it. This page does not transfer rights in client records or engagement work product; those rights are addressed in the applicable engagement agreement.

7. Permitted use

Use the website lawfully and respect the rights of others. Do not attempt to bypass access controls, access another person’s information, introduce malicious code, disrupt the website, impersonate another person, or submit materials you have no right to disclose.

RLO may restrict access when reasonably necessary to address misuse, protect the website, or comply with law. Website access does not authorize access to RLO’s client files or internal systems.

8. Availability & limitations

The website is provided on an “as available” basis. RLO does not guarantee uninterrupted access or that every page will be complete, current, or free of errors. Please contact RLO to confirm information relevant to a proposed engagement.

Any third-party links are provided for convenience. Their inclusion does not establish an endorsement, partnership, or responsibility for the third party’s content or services. Third-party sites may have their own terms and data practices.

Nothing in these website terms excludes rights, duties, or liability that cannot lawfully be excluded, or changes the obligations in an accepted written engagement.

9. Updates to these terms

RLO may update this page as the website or services change. The date above identifies the latest revision. Posting revised website terms does not, by itself, amend an existing engagement agreement. Amendments to an engagement follow that agreement’s requirements.

10. Contact RLO

For questions about these terms, website content, or permission to use RLO materials, contact: